Learn More About FordPass

Control Your Vehicle from Wherever You are with FordPass

Remote Start

Start your vehicle remotely with the tap of a button.

Lock and Unlock

Lock and Unlock

Lock or unlock your vehicle from virtually anywhere.

Locate Your Vehicle

The FordPass app remembers your location.

More Complimentary FordPass Features

KNOW YOUR VEHICLE

Check Vehicle Status

Access key information like fuel and oil levels, tire pressure, vehicle health and warranty information at a glance.

ROADSIDE ASSISTANCE

Get Help on the Road

Get help in case of an emergency and hit the road with confidence with 24/7 roadside assistance.

PLAN YOUR TRIP

Find What You Need

Locate a local dealer, parking, fuel, charging stations, restaurants, and more.

STAY CONNECTED

Wi-Fi Hotspot

Make your Ford a Wi-Fi hotspot and connect up to 10 devices.

ALL-ELECTRIC VEHICLES

Your Support On-The-Go

Connect to the FordPass app to unlock powerful features like EV Trip Planner and connect to the BlueOval™ Charge Network.

FORDPASS REWARDS

rewards

Earn valuable Points as a FordPass member and redeem them towards Ford service, accessories and more.

FordPass

CONNECT AND DRIVE SMARTER

Access complimentary remote features using the FordPass app like start/stop, lock/unlock, locate vehicle and vehicle status check on your FordPass Connect –equipped vehicle.

STEP 1

Download the FordPass app and add your FordPass Connect-equipped vehicle by scanning the Vehicle Identification Number (VIN) bar code, or entering it manually.

STEP 2

Tap the Activate Vehicle icon in the FordPass Vehicle Details screen.

STEP 3

Start your vehicle and tap “Allow” on the pop-up that appears on the in-vehicle touchscreen. You can also choose to –

Activate the Wi-Fi Hotspot trial period by tapping the blue Vehicle Hotspot icon in Vehicle Details Follow the link provided to activate the trial period

About Us

Our FordGuides are Here to Help

Our FordGuides are available via phone or live chat through the FordPass app and are happy to help you with any FordPass needs or questions you may have. Here are a few things a FordGuide can assist you with:


  • Adding your VIN
  • Starting your vehicle remotely
  • Enabling SYNC® AppLink technology
  • Resetting your password and much more.

    • Contact FordGuides by live chat via the FordPass app or by phone at 1-855-542-7821.